From quote
to claim,
handled.
Polly is an end-to-end policy administration platform built for modern brokers, insurers, cell captives, MGAs, and UMAs. Configurable, compliant, and deployed on your own domain — adapted to your brand.
Everything your operation needs,
in one platform.
Polly covers the full policy lifecycle - from first quote to final settlement - with modules that grow with your book.
Policy Administration
Issue, endorse, renew, and cancel policies across all lines of business with full lifecycle tracking and version control.
Claims Management
FNOL capture, reserve management, assessor assignment, and settlement tracking - all in one workflow.
Reinsurance
Manage treaty and facultative placements, track cessions, and keep exposure, recoveries, and bordereaux aligned in one view.
Premium Collections
Automated billing schedules, payment reconciliation, arrears management, and real-time GWP reporting.
Pricing & Rating Engine
Configurable rating structures, versioned assumptions, and product logic built in — with clean integrations to external actuarial pricing engines when you need them.
Analytics & BI
Role-based dashboards for executives, underwriting, claims, and finance — GWP, loss ratios, collection health, and workflow signals at a glance.
Client Portal
Branded self-service portal for policyholders — view cover, download documents, log claims, update details.
IFRS 17 Compliance Support
Support IFRS 17 reporting workflows with structured policy and claims data, finance-ready exports, and consistent downstream reporting inputs.
Compliance & Audit Trail
Immutable audit logs, role-based permissions, and POPIA-aligned data handling built into every action.
Three tracks. Zero friction.
Polly handles policy issuance, claims resolution, and reinsurance operations in one connected platform.
Client details, risk information, and coverage requirements are captured via structured intake forms or API.
Rules-based underwriting engine evaluates risk, applies rating factors, and generates a quoted premium.
Policy is bound, schedule issued, premium collected, and the policy is live in the system - all in seconds.
FNOL is logged via portal, agent, or API. Loss details, policy validation, and reserve estimates are captured immediately.
Assessors are assigned, investigations tracked, and all communication is logged against the claim file.
Settlement is approved, payment instructions issued, and the claim is closed with a full audit trail.
Treaties and facultative arrangements are captured with retention, layer, and counterparty terms in one place.
Policies and claims allocate to the right treaty or facultative placement automatically as premium and exposure move.
Generate bordereaux, track recoveries, and keep reinsurer reporting aligned with the live book.
A module for every
part of your workflow.
Activate the modules you need around a strong policy core. Endorsements and lifecycle management are included as standard, with additional capability layered in where it matters.
Quotations & Underwriting
Define your own rating logic with a flexible rules engine. Build product structures, set underwriting criteria, and generate accurate quotes in seconds - for any line of business.
- Configurable rating factors and premium formulae
- Multi-product, multi-line quote comparison
- Referral and decline rules with reason codes
- Treaty reinsurance cession calculated automatically
- Facultative reinsurance referral for out-of-bounds risks
Policy Lifecycle
Track every policy from inception to expiry. Manage renewals, endorsements, lapse events, reinstatements, and cancellations with full status histories and automated communications.
- Automated renewal invitations and lapse warnings
- Policy versioning with full change history
- Endorsements and mid-term amendments included as standard
- Configurable cancellation and refund rules
- Bulk portfolio management and reporting
Claims & FNOL
Capture the first notification of loss quickly and accurately. Manage the full claim lifecycle with reserve tracking, assessor workflows, and settlement instructions.
- Structured FNOL forms by claim type
- Reserve management with movement history
- Assessor task assignment and progress tracking
- Fraud indicator flags and recoveries tracking
Reinsurance
Manage treaty and facultative reinsurance alongside your core book. Track placements, cessions, recoveries, and bordereaux without splitting the workflow across separate tools.
- Treaty and facultative structure capture
- Automatic cession allocation at quote and bind stage
- Recovery tracking across claims and reserve movements
- Bordereaux generation for reinsurer reporting
Billing & Collections
Automate premium collection across monthly, quarterly, and annual schedules. Reconcile payments, manage arrears, and produce insurer bordereaux with one click.
- Flexible billing frequency per policy
- Direct debit mandate management
- Automated arrears notices and suspension rules
- Insurer statement and bordereaux generation
Client Portal
Give policyholders a fully branded self-service experience. Deployed on your domain, styled to your brand — your clients see your business, not ours.
- View current cover and policy documents
- Submit and track claims online
- Update contact and banking details
- Download certificates and tax invoices
Analytics & BI
Turn live policy, claims, billing, and servicing data into a clear operating view. Track portfolio performance, monitor workflow pressure, and spot product or regional trends early with dashboards built for insurance teams.
- Portfolio performance across policies, premium, retention, and loss ratios
- Workflow visibility for quote turnaround, claims queues, and service bottlenecks
- Product, broker, branch, and regional drilldowns
- Role-based dashboards for executives, underwriting, claims, and finance
- Export-ready reporting and scheduled summaries
Built for every line,
ready for yours.
Configure products across all major insurance classes with Polly's flexible product builder.
Pay for what you use.
Your rate is shaped by the modules you choose to activate.
A rate built for your book.
Start with the core module covering policy administration, client management, and full policy lifecycle. Activate additional modules as your needs require — each one is reflected in your rate, so you only pay for the capability you're actually using.
Ready to modernise
your book?
Tell us about your business and a member of the Polly team will be in touch within one business day.